1. An overview of data protection
Data collection on our website
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
2. General information and mandatory information
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Servus Intralogistics GmbH
Dr. Walter Zumtobel Straße 2
A 6850 Dornbirn
T +43 / 5572 / 22000 300
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
3. Application Procedure
Processing of personal data (description and scope)
In the context of applications we collect and process personal data such as:
- Contact information (name, address, telephone number, e-mail)
- Correspondence (appointment coordination etc.)
- Application documents (letter of application, curriculum vitae, references, certificates, training, language skills, hobbies, date of birth, photograph, citizenship)
- The sources for this are the postal way, e-mail and via the applicant portal of our website.
Heron Innovations Factory GmbH is the parent company of the Heron Group. The applications for job advertisements of the entire group are processed and stored centrally by Heron Innovations Factory GmbH and archived in accordance with legal requirements.
In addition, the treatment and processing as well as storage and archiving of personal data can take place within the individual companies.
Applicant correspondence is carried out either via the parent company or via the individual companies.
The data may be communicated to other companies within the Heron Group for the purpose of reviewing further similar vacancies.
Some companies of the Heron Group are located abroad or process your personal data there. The level of data protection in other countries may differ from that in Austria.
The following companies are part of the Heron Group:
Heron Innovations Factory GmbH
Dr. Walter Zumtobel Strasse 2
Servus Intralogistics Holding GmbH
Dr. Walter Zumtobel Strasse 2
Servus Intralogistics GmbH
Dr. Walter Zumtobel Strasse 2
Dr. Walter Zumtobel Strasse 2
Heron CNC technology GmbH
Dr. Walter Zumtobel Strasse 2
SAFEDI Distance Control GmbH
Dr. Walter Zumtobel Straße 2
Heron Robotunits Vertriebs GmbH
88048 Friedrichshafen, Germany
Robotunits Italia s.r.l.
Z.I. Cima Gogna 68
32041 Auronzo di Cadore
8 Corporate Drive
NJ 08512 Cranbury
Robotunits Pty. Ltd.
23 Barrie Road
3043 Tullamarine VIC
If you do not wish this, please contact firstname.lastname@example.org. Your data will then only be processed for the application for the job advertisement for which you expressly apply.
In the case of applications for apprenticeships, the data will be stored for administrative purposes in our account on the www.laendlelehre.at platform. You can consult the portal's data protection declaration at www.laendlelehre.at/datenschutzerklaerung .
Legal basis for the processing of personal data
The legal basis for the processing of applicant data is Art. 6 para. 1 lit. b DSGVO.
Purpose of data processing
Processing is carried out for the purpose of handling application procedures.
Duration of storage
If an applicant is employed, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the applicant is not employed, the application documents will be deleted at the latest seven months after notification of the rejection decision, provided that no other interests on our part conflict with such deletion.
Right of objection
Applicants may withdraw their application at any time.
Translated with www.DeepL.com/Translator
4. Data collection on our website
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
Customers and prospects
The following data of customers or interested parties may be stored:
- Data of contact persons at customers such as title, name, gender and addressing data including e-mail, telephone, mobile phone and e-mail address or other information required for addressing
- Authoritys of representation
- Processed business cases
- Any key for data exchange
The processing purpose consists in the processing and transmission of the data in the context of the business relationship (or initiation) with the customer, including text documents created and archived with automated support (such as correspondence) in these matters.
The legality of the data processing results from the necessity for the fulfillment of the contract concluded with the customer or the submission of an offer or - as far as the data of our contact person is concerned - from our predominant legitimate interest, which consists in the business relationship with you to maintain and process your orders or contracts with you, Art. 6 Para. 1 b and f GDPR.
In addition to processing the data to process inquiries and orders, we also use the data to carry out marketing measures, such as marketing campaigns with recommendations on products and services, customer surveys, market analyzes and events, by email or by post. The purpose of processing personal data in this context is for us to inform the customer about current product-related developments. The legal basis for the processing results from our overriding legitimate interest, which consists in realizing this purpose.
The use of personal data for advertising purposes can be contradicted at any time. A message to email@example.com is sufficient for this. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of revocation. Customer data will be communicated to the following recipients if this is necessary to fulfill the above-mentioned purposes. • Heron Group companies• Tax advisors and auditors• to subcontractors / suppliers who participate in the provision of our services• Administrative and financial authorities• Legal representative in dunning and debt collection• Courts• IT service provider Data from customers and interested parties will be stored until the end of the business relationship and until the expiry of the warranty, compensation, statute of limitations and statutory retention periods applicable to us; in addition, until the end of any legal disputes in which the data is required as evidence.
Suppliers / subcontractors
- The following data may be stored by suppliers:
- E-mail address or other information required for addressing that results from modern means of communication
- Data of contact persons at suppliers and subcontractors such as salutation, name, gender and addressing data including telephone, mobile phone and email address or other information required for addressing• Function
- Authoritys of representation
- Processed business cases
- Any key for data exchange
The processing purpose consists in the processing and transmission of the data in the context of the business relationship, including text documents created and archived with automated support (such as correspondence) in these matters.
The lawfulness of the data processing results from the necessity for the fulfillment of the contract concluded with the business partner or - as far as the data of our contact person is concerned - from our predominant legitimate interest, which consists in maintaining the business relationship with him and To carry out deliveries or contracts with him, Art. 6 Para. 1 b GDPR. The data is processed in the course of fulfilling legal obligations arising from export controls, in accordance with Article 6 (1) lit. c. GDPR.
If necessary, data from suppliers or subcontractors will be passed on to the following recipients:
- Heron Group companies
- Banks for processing payment transactions
- Tax advisors and auditors
- Customers from us, as recipients of your services
- Administrative and financial authorities• Legal representative in dunning and debt collection
- IT service provider
Data from suppliers and subcontractors will be stored until the end of the business relationship and until the expiry of the warranty, compensation, statute of limitations and statutory retention periods applicable to us; in addition, until the end of any legal disputes in which the data is required as evidence.
Image data from video surveillance
Data that we process on the basis of consent will be stored until a revocation is received and for as long as the statutory deadlines provide.Consents granted can be revoked at any time independently of one another without affecting the legality of the processing carried out on the basis of the consent up to the revocation. The purpose of processing the image data from the video surveillance is to monitor locations that are subject to our house rules. The processing of this data is subject to our legitimate interest, which results from the guarantee of security standards.
5. Social media
Facebook plugins (Like & Share buttons)
Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.
Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.
Our pages use Google+ functions. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Collection and disclosure of information: Using the Google +1 button allows you to publish information worldwide. By means of the Google+ button, you and other users can receive custom content from Google and our partners. Google stores both the fact that you have +1'd a piece of content and information about the page you were viewing when you clicked +1. Your +1 can be displayed together with your profile name and photo in Google services, for example in search results or in your Google profile, or in other places on websites and advertisements on the Internet.
Google records information about your +1 activities to improve Google services for you and others. To use the Google + button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used by all Google services. In some cases, this name may also replace a different name that you have used to share content via your Google account. The identity of your Google profile can be shown to users who know your email address or other information that can identify you.
Use of collected data: In addition to the uses mentioned above, the information you provide is used in accordance with the applicable Google data protection policies. Google may publish summary statistics about users' +1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.
Our site uses functions from the LinkedIn network. The service is provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Each time one of our pages containing LinkedIn features is accessed, your browser establishes a direct connection to the LinkedIn servers. LinkedIn is informed that you have visited our web pages from your IP address. If you use the LinkedIn “Recommend” button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website to your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by LinkedIn.
Our website uses features provided by the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.
Each time one of our pages containing XING features is accessed, your browser establishes a direct connection to the XING servers. To the best of our knowledge, no personal data is stored in the process. In particular, no IP addresses are stored nor is usage behavior evaluated.
6. Analytics and advertising
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
Demographic data collection by Google Analytics
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.
Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.
Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").
reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.
The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.
Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.
Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.
You can also deactivate the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You will first need to log into Facebook.
If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
We use HubSpot for our online marketing activities. This is an integrated software solution that covers various aspects of our online marketing.
- Content Management (website and blog)
- E-Mail marketing (newsletter as well as automated mailings, eg for the provision of downloads)
- Social Media Publishing & Reporting
- Reporting (e.g. traffic sources, traffic, etc ...)
- Contact management (e.g., user segmentation & CRM)
- Landing pages and contact forms
HubSpot is a US-based software company with a presence in Ireland.
Contact: HubSpot2nd Floor 30 North Wall Quay Dublin 1, Ireland, Phone: +353 1 5187500.
HubSpot is under the terms of the EU EU. Privacy Shield Frameworks "https://www.privacyshield.gov/welcome" and is subject to the TRUSTe's Privacy Seal and the "U.S. - Swiss Safe Harbor "Framework.
- „More information about the cookies used by HubSpot can be found here » & here »“
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA.
MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.
We use MailChimp to analyze our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp's servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.
If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.
Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.
8. Plugins and tools
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.
If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.
On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.
If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.