Commerce / Retail
Customers are ordering more and more online, but do not want to lose the benefits of stationary retail outlets. Click and have, or click and wait. Today, fast delivery times and uncomplicated returns drive customer satisfaction. In addition, the sales channel boundaries are blurred; new channels are being added everyday. This requires logistics solutions that are at the same time individual and flexibly adaptable. With its highly dynamic warehouses and tailor-made order picking cells, Servus has the answer to requirements in wholesale trade and e-commerce.
Order today, receive today. The basic prerequisite for this is a highly dynamic shuttle warehouse which guarantees the quickest possible access to the products. SERVUS achieves this with its highly dynamic transport robots, which – thanks to our proprietary Warehouse Management System (WMS) – take the shortest route in a warehouse with highest storage utilisation level. Individually and ergonomically designed picking stations enable fast access to the products.
Whether purchased over the counter or ordered from an online store, the SERVUS warehouse supports retailers in their omnichannel strategies, because Servus seamlessly connects the entire value chain, thus enabling a pervasive data and material flow.
Totally New Shopping Experience with SERVUS
The flexibility of the SERVUS modular system is particularly evident at the Duchessa di Parma premium retail chain. While guests enjoy their shopping experience to the full, the SERVUS system transports the goods to the cash desk. Whether Grappa, Parma ham, panini or prosciutto, SERVUS keeps the goods at the cash desk ready for the customer.
SERVUS – serves you more
Hama and Fossil Rely on SERVUS
In collaboration with Swisslog, SERVUS has implemented highly dynamic storage solutions for retailers Fossil and Hama, among others. SERVUS produced the Smart Carrier Shuttles and is responsible for all dynamic movements in the automated small parts store. In the scope of extending the central logistic systems at Hama, SERVUS was tasked with implementing the highly dynamic buffer storage for the picking cells.